The fine print, in plain words.

Privacy policy

Effective from 12 October 2026

This policy explains what personal data Globally Known collects, why, and the choices you have. It follows India's Digital Personal Data Protection Act, 2023 and its rules.

1. Who we are

Globally Known ("we") is a PR, brand building and advertising company based in Mohali, Punjab. Contact: aman@globallyknownagency.com, +919464550781. Our grievance officer is Amandeep Singh, aman@globallyknownagency.com, +919464550781.

2. What we collect

• Details you give us: name, company, email, phone, city, budget, timeline and messages from our forms.
• Booking details: the channels, formats and dates you choose, and the estimated price.
• Creatives you upload: artwork, videos, audio and scripts for your campaign.
• Sign-in details if you use Google sign-in: your name, email and profile picture.
• Basic usage data: pages visited, device and browser type, collected through cookies. Essential cookies keep the site and its animations working. Analytics cookies, which tell us how visitors use the site, are set only if you choose "Accept all" in our cookie banner; you can change your choice at any time.

3. Why we use it

• To review your booking request, check availability and contact you about it.
• To prepare, book and run your campaign with the media owners you chose.
• To send invoices, payment links and campaign reports.
• To send our newsletter, only if you ticked the box to agree.
• To keep our website secure and improve it.

4. Your consent

We use your details only for the purposes above. You can withdraw consent at any time by emailing us; this does not affect anything we did before you withdrew it.

5. Who we share it with

• Media owners and publishers, to run your booked campaign (for example your artwork and dates).
• Our payment provider, to take payment securely. We never see or store your card details.
• Hosting, email and analytics providers who process data on our behalf.
• Authorities, when the law requires it.

We do not sell your personal data.

6. How long we keep it

Enquiries: up to 12 months after our last contact. Bookings, invoices and creatives: as long as tax and accounting law requires (generally 8 years for financial records), then deleted.

7. Your rights

You can ask us to show you, correct, update or delete your personal data, or name someone to act for you. Email aman@globallyknownagency.com or call +919464550781; we reply within 30 days. If you are not satisfied, you can complain to the Data Protection Board of India.

8. Security

We use access controls, encrypted connections and limited staff access to protect your data. If a breach affects you, we will tell you and the Data Protection Board as the law requires.

9. Children

Our services are for businesses and adults. We do not knowingly collect data from anyone under 18.

10. Changes

We will post any changes on this page with a new effective date.

Terms of booking

Effective from 12 October 2026

A booking is confirmed only when we approve it and you pay; until then, nothing is reserved and nothing is owed.

1. Booking requests

Sending a request through our website is not a confirmed booking. Prices shown are estimates based on each channel's published rates. Media owners may change rates, and we confirm the final price before you pay.

2. Our review

We check availability, dates and your creative. If a date or site is not available, we may offer different dates, a similar site or a revised price. You decide whether to accept.

3. Confirmation and payment

Your booking is confirmed when you accept our approval email and pay the amount due, by the due date, through our payment link. We may cancel unpaid bookings after 3 working days. Prices exclude GST unless stated.

4. Your creative

You must send creatives that meet each channel's stated requirements (sizes, file types, durations) by the deadline we give you. Late or incorrect creatives can delay or cancel your slot, and media charges may still apply.

5. Content rules

Your advertising must be legal, truthful and not misleading. It must follow the ASCI Code for advertising in India, the rules of each media owner and any approvals your category needs (for example health, finance, alcohol or political ads). You confirm you own or have licensed everything in your creative, including music, photos, fonts, logos and people's likeness. Media owners and we may refuse or remove any ad that breaks these rules.

6. Running the campaign

Media owners control their schedules. Small changes in placement, timing or position can happen; where a slot is missed, we arrange a make-good or a credit of equal value.

7. Proof of delivery

We share proof such as photos, screenshots, logs or reports after the campaign runs. Reach and audience figures are estimates from media owners and are not guaranteed.

8. Liability

We are not liable for losses caused by media owners, events outside our control (weather, power cuts, government orders, strikes) or your creative. Our total liability for a booking is limited to the amount you paid us for it.

9. Your responsibility

You agree to cover any claims, fines or costs arising from your creative or from breaking these terms.

10. Governing law

These terms are governed by Indian law. Disputes go to the courts of Mohali, Punjab.

Cancellation and refunds

Effective from 12 October 2026

Cancelling a request before you pay costs nothing; after payment, how much comes back depends on how close the campaign is to going live, because media owners charge us for the space we reserve.

• Design and production work (artwork, ad films, websites) is charged for the work done up to cancellation.
• If we or a media owner cancel, you get a full refund or an equal slot, your choice.
• If an ad doesn't run as booked for reasons on our side or the media owner's, you get a make-good slot or a credit of equal value.
• Refunds go back to the original payment method within 7 to 10 working days of approval.

Grievance contact

For complaints about your data, a booking or our service. We acknowledge within 48 hours and reply in full within 30 days.